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E-Mail messaging and Groupware refers to a set of applications that help remotely located people collaborate. Eg. e-mail, newsgroups, videoconferencing, instant messaging, e-calendars, online documents, collaborative writing, electronic meetings etc.

Benefits of cloud based E-mail and collaboration:

  • Facilitates quick communication
  • Reduces IT costs incurred in procurement of hardware, software licenses and maintenance
  • Improves IT staff utilisation and productivity by reducing time spent in mundane tasks viz., data backup etc
  • Infinite uptime of systems
  • Saves time and cost in co-ordination activities
  • Enables telecommuting thus cutting down on travel cost and time
  • Facilitates collaboration and problem-solving in a group by bringing together expertise
  • Brings together people with common interests where it wouldn’t be possible to gather sufficient numbers face to face

DATASiSAR offers complete Messaging and Groupware solutions using the Cloud infrastructure. With our solutions, you can quickly migrate from an existing on-premise solution and roll out a cost effective and near-nil administration messaging solution across your enterprise.

With us you’ll have a choice of choosing the best messaging and collaboration tools from our product partner Microsoft Office 365 or Google Apps For Business or IBM Lotus Live.

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As the name implies, Customer Relationship Management software is an enterprise system that provides a comprehensive way of managing the relationships that an organisation has with its customers and/or prospects.

The system pools together information not only about customer interactions, but also collates sales and marketing data, marketing effectiveness data, customer responsiveness data and sales trends data in a central repository.

Today most CRMs offer facilities of self-service to the customers / prospects.

Key Benefits why you need CRM system:

  • Impeccable sales cycle management
  • Improved customer experience
  • Enhanced customer satisfaction
  • Improved customer retention
  • Increased revenues and profits
  • Helps farm prospects
  • Streamlines marketing and sales processes
  • Helps target best customers to ensure that they are well taken care of
  • Helps manage marketing campaigns that leads to quality prospects

An On Demand CRM offers additional benefits of using the Cloud infrastructure. A complete On Demand CRM system can be implemented very quickly. The system comes with Flexible licensing models that help you choose from a wide variety of options.

DATASiSAR will help you with the following services:

  • Prepare of a CRM Business plan
  • Define high level Business Requirements
  • Chalk out a product implementation plan
  • Define the Customer in the business context
  • Define success metrics
  • Document Customer behaviours and business functions slated to support the desired behaviours
  • Define the desired functionality and data requirements
  • Define the integration requirements with other applications
  • Define Privacy and Security policy
  • Capture and manage complex customer data and turn it into knowledge
  • Centralise the enterprise knowledge housed in manuals, intranets and employees or customers minds
  • Data migration

With DATASiSAR you’ll have the choice of comparing the best CRM vendors and pick a CRM product best suited to your need and budget. You can select either on-premise / on demand/ hybrid based CRM tool.

Our product partners for On Demand CRM: Salesforce.com, Highrise HQ
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Enterprise Resource Planning is an enterprise-wide information system designed to co-ordinate all the resources, information and activities needed to complete business processes.

An ERP solution is characterised by supporting a variety of business functions such as Sales, Inventory management, Procurement, Manufacturing, Financials, HR, Projects etc preferably from a shared data store. However, in practice, the ERP system may consist of a set of discrete applications, each maintaining a discrete data store within one physical database.

ERP Benefits

  • Quick access to information
  • Data consistency since data is only entered in a single place
  • Improved visibility into all functions of an organisation
  • Improved communication among the different functions
  • Improved Planning and Forecasting
  • Enhanced Efficiency
  • Reduced costs (operational, material, labour, inventory etc)
  • Improved financial controls
  • Improved customer service
  • Associated SCM and CRM

Going for ERP solutions with Cloud technology resolves most compelling issues surrounding traditional on-premise ERP deployments. ERP on the Cloud provides the convenience of quick access to rich features, application updates, ubiquitous access to data in multiple device form factors such as laptops, smart phones, iPad etc. When it comes to reliability, security and flexibility of an on-premise deployment the cloud based ERP solution beats in various measures.

DATASiSAR offers a full fledged ERP implementation service. The life cycle of an ERP implementation consists of:

  • Generation of a Business Blueprint
  • Pre-Implementation training detailing the concepts and features to the end-user
  • Gap Analysis between the desired features vis-a-vis the features of the product
  • Identify solution(s) for the gaps
  • Creating a Project Plan, change management strategy and roll out strategy
  • Master Data preparation
  • Installation, Setup and Configuration
  • Customisation (forms, reports, new requirements)
  • Migration of historical data
  • Testing
  • End User Training
  • Go-Live
  • Post-Implementation Support

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Business Intelligence includes a broad category of applications and technologies used for gathering, storing, analysing, and providing access to business data that help enterprise users make better business decisions thus delivering competitive advantage.

The data warehouse is the back-office database. The database along with the support tools required to build and maintain the data warehouse constitutes the data warehousing. Thus, data warehousing includes all aspects of managing the development, implementation and operation of a data warehouse or data mart including meta data management, data acquisition, data cleansing, data transformation, storage management, data distribution, data archiving, operational reporting, analytical reporting, security management, backup/recovery planning etc.

Today, however, there is no good deal of difference between data warehousing and business intelligence.

BI Benefits

  • Aides business leaders in robust decision making
  • Helps achieve manpower savings
  • Helps save processing costs
  • Reduces overhead costs (outsourcing and administrative)
  • Increases productivity and efficiency
  • Improves turn-around time on data collection
  • Lays the foundation for new business initiatives
  • Offers a precise picture of customer needs and desires
  • Helps carry out improved and targeted marketing campaigns

An On Demand BI/DW solution offers additional benefits of using the Cloud infrastructure. A robust, secure and scalable On Demand BI/DW system can be implemented quickly. The system comes with flexible subscription models that help you choose from a variety of options.

DATASiSAR offers a full fledged BI/DW implementation service. A typical BI/DW project life cycle consists of:

  • Generation of a Business Blueprint
  • Creation of a Project Plan
  • Analysis of Data and Metadata repository
  • Design of BI/DW Architecture
  • Identification of ETL, BI , OLAP tools
  • Design of Database and Metadata repository
  • ETL development, Application development, and Metadata repository development
  • Data integration from external applications
  • Data migration to cloud based systems
  • Implementation
  • Testing
  • Go-Live
  • End User Training
  • Post-Implementation Support

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We build web portals/web sites using the cloud based content management system (CMS).

We provide design & development services for the following types of portals/websites using cloud based infrastructure:

  • Corporate Brochure Website
  • E-Commerce Portals
  • Web 2.0 Portals
  • Rich Internet Application(RIA) Portals
  • Portals Compatible with Mobile phones
  • Intranet Design

Our unique website design & delivery approach enables you to have the following set of features as standard:

  • Content Management
  • eCommerce Integration
  • Email Marketing
  • Customer Database Management
  • Website Reporting & Analytics
  • Additional Features: Integrated SEO, Cloud based POP3 Email

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