Empower your sales function with Salesforce Sales Cloud:
The Sales Cloud runs online (in the cloud), so theres no need for expensive hardware or software. Sales reps love to access all their customer information is in one place. For sales managers, the Sales Cloud gives real-time visibility into their group and teams activities. And that means that forecasting sales with confidence is not only possible – Its easy.
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Salesforce Sales Cloud |
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| Accounts & Contacts | Everything you need to know about your customers and prospects is right here – all in one place. |
| Marketing & Leads | Now you can close that gap between marketing and sales forever. That means better quality leads and more of them. |
| Opportunities | When you have a critical deal or deals in the works, you cant afford to let anything slip through the cracks. |
| Analytics & Forecasting | You cant move with speed and efficiency when youre flying blind. Get the insight you need to keep your sales on track. |
| Approvals & Workflow | Nothing should impede the momentum of your sales efforts. With these tools, any barriers in your sales processes are eliminated. |
| Email & Productivity | Why should you have to change the way you work? With the Sales Cloud, you can work seamlessly with the tools you already use every day. |
| Content Library | Dont waste another minute searching aimlessly for that killer presentation, that new product datasheet that updated price sheet. Its right there at your fingertips. |
| Genius | Find sales insights when you need them most. Genius connects you with people and resources that will help you close deals. |
| Partners | Two sales channels, one view. Now its possible to get complete visibility into both direct and indirect sales channels. |
| AppExchange | Discover hundreds of apps that will expand your sales success. Want more solutions? Look no further. |
| Mobile | Great service goes well beyond the call center. Deliver it from any location on any device. |
Automate the customer service/support function with service cloud
Salesforce Service Cloud is a complete platform for modern customer service, with all the tools and applications you need to amaze your customers and keep your agents productive. Its cheaper and possible because it all runs online, in the cloud, theres no need to deal with the expense of infrastructure and headache of software. With the Service Cloud, you deliver fast, cost-effective service, and youre up and running in a matter of weeks.
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Sales force Service Cloud |
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| Call Center | Get everything you need for a productive call center and happy service agents. And all of it as easy to use as your favourite Web site. |
| Customer Portal | Todays Web-savvy customers expect a lot out of customer self-service. Like rapid-fire answers and vibrant community conversations. |
| Social | Wherever your customers are, youll be there. Join the conversation in Web communities like Twitter and Facebook. |
| Knowledge | Deliver the right answer the first time everywhere. |
| Analytics | What you dont know CAN hurt you. Get the insight you need to keep your customer service operation performing at its best. |
| Its easy to provide lightning-fast service when you have these email tools at your fingertips. | |
| Chat | Do your customers hate to wait? Deliver real-time service with integrated chat. |
| Ideas | Your customer community has some great answers and ideas – Use them. |
| Search | Help customers find answers the first place they turn: their favorite search engines. |
| Partners | Work together easily, and everyone wins: your customer service is more cost effective and faster. |
| Mobile | Great service goes well beyond the call center. Deliver it from any location on any device. |
Our Health check services will evaluate your existing Saleforce.com Instance and and give you better analysis of the existing configuration and usage.
- Business Process Analysis
- Gap analysis
- Solution Design Recommendation
- Training and Deployment Strategy
- Implementation cost Estimate (Statement of Work)
We analyze your business processes and apply the best and most relevant features of Salesforce.com to meet your business goals.
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If there is any need for expertise in developing solutions using APIs, web services, APEX coding, sControls, creating Force.com sites, We can develop custom solutions to enhance the functionality of Salesforce.com for your business.
Our development services include the following:
- General Development
- Apex Code Devlopement
- Visualforce Development
- Force.Com sites Development
- Force.Com sites Development
- Java,.Net,PHP, Ajax, Flex, S-Controls Development
- Integration of App exchange Apps